Professional nursing concepts ch 1 6 o the nurse must possess excellent communication skills to provide care rehabilitation teaching comfort and protection to clients a framework for understanding professional nursings relationship with society and its obligation to those who receive professional nursing care. Chapter 3 communication skills body language includes several types of behavior such as kinesics proxemics and the use of touch nonverbal communication may more accurately reflect a persons true feelings and attitude than verbal communication as a health care professional you are expected to treat all patients impartially to . Skills for the health care professional concepts practice and evidence gwen van servellen phd rn faan professor emeritus university of california los angeles school of nursing second edition 55577 fm 00i xxxivqxd 8 15 08 226 pm page i o new tables describe therapeutic communication approaches to managing such typical clinical . Such skills allow nurses to share knowledge and expertise and to communicate clearly in a range of workplace scenarios nurses are increasingly being asked to present in formal and informal situations such as conferences poster presentations job interviews case reports and ward based teaching. To begin the essay will consider the use of communication in nursing in the general context the latter section will go on to reflect on the application of communication in practice in relation to conversation and basic psychotherapeutic support within the dementia care environment
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